Agenda item

(Director of Governance) to consider the attached report.

The Director of Neighbourhoods introduced the quarter 3 performance of the Key Performance Indicators (KPIs) for 2016/17 and the review of targets for the following year.

The overall position for all thirty-seven KPIs at the end of the Quarter 3 was as follows:

(a)    26 (70%) indicators achieved third quarter target;

(b)    11 (30%) indicators did not achieve third quarter target, although 4 (11%) of KPIs performed within the agreed tolerance for the indicator; and,

(c)   31 (84%) indicators were currently anticipated to achieve the cumulative year-end target, and a further 3 (8%) are uncertain whether they will achieve the cumulative year-end target.

Thirteen of the Key Performance Indicators fell within the Neighbourhoods Select Committee’s areas of responsibility. The overall position with regard to the achievement of target performance at Q3 for these 13 indicators was as follows:

(a)   8 (62%) indicators achieved target;

(b)   5 (38%) indicators did not achieve target, although 4 (31%) of these KPI’s performed within the agreed tolerance for the indicator;

(c)   11 (85%) of indicators were currently anticipated to achieve year-end target, whilst 0 indicators were uncertain whether they would achieve year-end target.

NEI001 – How much non-recycled waste was collected for every household in the District - Councillor Whitehouse asked if residents were being educated on what they could recycle. Mr Durrani, the Assistant Director, Technical Services said that the Cabinet had agreed new policies and officers could now start enforcement procedures if thought necessary, but they would still start with trying to educate residents. They have been having issues with blocks of flats and their recycling. Councillor Bedford agreed about the problems with blocks of flats; could we write to the relevant management companies about recycling and collection of waste in general. Mr Durrani replied that they did this already but they can do more. Officers were currently starting a new project to target flats and incentivise recycling.

Councillor Sartin asked a general question about flytipping (NEI006, NEI007 and NEI008). She wanted to know if there were any records to show the number of flytips or the types of flytips that we dealt with.  Mr Macnab said that we could get this information from the ECC. Councillor Neville asked that this information be put in the Council Bulletin.

Councillor Bedford noted that the City of London had a zero tolerance towards flytipping.

Councillor Brady commented that when there was any flytipping on verges and on farmer’s land, the Council refused to do anything about it. Currently there was some asbestos by Gains Park.  Mr Durrani said that anything on the public highway we could remove, but not when it was on private land, all that could be done was to enforce its removal by the land owner. It was a funding issue and would need a change in policy.

Councillor Bedford noted that asbestos was a public health issue. Could we do something about this? He knew that there would be no easy answer to this.

The Committee went on to review the KPIs for 2017/18 and noted that the following had been altered:

(a)       NEI006 – Fly-tip Investigations – target decreased

(b)       NEI010 – Increase in homes – target increased

(c)       NEI011 – Commercial rent arrears – target increased

(d)       NEI013 – Waste recycled – target decreased

(e)       NEI014 – Waste composted – target increased

The Select Committee were in agreement with these changes.

Councillor Sartin asked how we compared with other authorities on recycling. Mr Durrani said that the Council was one of the higher achievers, being 2^nd in Essex. But some other authorities were changing the way they collected recyclables, and there was a discernible trend in that the percentage of recyclables were falling. Also the problems with non-recyclables were increasing.

RESOLVED:

(1)  That the Select Committee reviewed and noted the Q3 performance in relation to the key performance indicators within its areas of responsibility; and

(2)  That the Select Committee reviewed and agreed the proposed key performance indicator set for 2017/18 for those areas which fall within its’ areas of responsibility.