Agenda item

To consider and comment on the organisational performance and priority project report.

The Chairman reminded the Committee that the Leisure KPI and the Epping Leisure Centre priority project were as detailed in item 10 of the supplementary agenda, this would be considered as part of this item.

The Committee raised specific points and were advised as follows:  

·        Average re-let times, no comments were shown and this was classified as a red indicator. John Taphouse and Chris Walsh– advised that three independent living bed sits were skewing the figures, these properties were difficult to let and alternatives approached were being considered. A new relet standard had been approved, which should assist in the turnaround of properties, a new partner agreement would provide performance management system on voids and pre void inspections were being carried out.

·        Fly Tipping, concerns on the levels across the district. Mandy Thomson advised on a ‘scrap the waste’ campaign with ECC, CoL and Police which would run for 6 weeks, cross border work was being carried out to share information and intelligence, and funding has been received to monitor hotspots, including those in areas with poor or no lighting.  Reports of fly tipping should be made through the website, staff needed specific authorisation to investigate fly tipping before it was removed, the potential to authorise TVS staff may be considered. The suggestion to liaise with ECC to identify the impact and repercussions of changes to civic amenity site policy would be taken back to the working group.

·        Sundry Debt – continues to be red, and an explanation of the quarterly figures, baseline and target, and how much debt goes to default. James Warwick advised that there was a plan of action across the Council and that a written response would be provided,

·        Ombudsmen complaints. Jen Gould advised the Council received recommendations from the Ombudsman that were considered and monitored by the leadership. The monitoring could be shared in the members bulletin,

·        Fit for the future – priority programme. The Leader (Cllr C Whitbread) advised the Committee that the budget had mentioned the realignment of this programme and that Local Government Reform would also shape this programme moving forward.

·        The Broadway Refurbishment. John Taphouse detailed the programme was on track and the risks -resident dissatisfaction and commercial tenants dissatisfaction should be reclassified as green.

Actions:

(1): Ombudsman monitoring to be included in the members bulletin (Jen Gould) , and

(2): Sundry Debtors – further details on data and improvement plan to be circulated to members (James Warwick)

Resolved

The committee commented and noted the report.