Decision details

(1)           That the Cabinet noted the Council was working with TSA (Telecare Services Association) the representative body for technology enabled care (TEC) services to procure a new emergency alarm system for the Council’s independent living schemes, and designated dwellings for older people in the community following the termination of the contract with Doro & Everon in January 2023.

(2)           That the Cabinet noted the alarm monitoring contract with Tunstall Response was due for renewal in 2025, and that a tender exercise was underway to procure new emergency alarm systems and an alarm monitoring service for the Council’s independent living schemes and designated dwellings for older people in the community, to ensure work was completed in readiness for the digital switchover in 2025.